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Shipping Questions

  • How long does it take to receive my product?

    Typically, it takes about 3-5 business days to be produced and sent out.Once shipped,It will deliver continental UK orders in 8-10 business days. International shipping times vary based on the destination.

    Please note that during the holidays our production time may vary.

  • Can I change the destination country on my order?

    After placing your order, you may not change your shipping from domestic to international and vice versa.

  • How much is shipping?

    Free shipping over £49.

  • Do you ship internationally?

    We happily fulfill international orders! Our production time will be the same and shipping costs vary depending on where the order is going. Depending on your home country a customs tax may be applied in addition to your shipping cost.

    NOTE: All prices on our site are GBP. Once you complete your transaction, it will charge your card in your respective currency.

If we were unable to answer your questions here, please scroll down and fill out our Contact Form! Our team will be in touch. If you’ve already placed an order please include your order number and provide as much detail as possible within the email so we can assist you.


>>Contact on Facebook

  • Customer service email:
  • Room D,10/F,Tower A,Billion Centre,1 Wang Kwong Road,Kowloon Bay,Kowloon,Hong Kong.
  • Service Telephone: 1-844-869-1500
    Mon-Fri. 9.00 AM - 6.00 PM, New York Time