What is the Make Photo Puzzle Club and how can I join?
Make Photo Puzzle Club is Make Photo Puzzle's loyalty program where you get rewarded every time you shop! New customers can create an account to join for free.
How do I access to my Make Photo Puzzle Account?
Just simply login your account and you will get detailed information about your Make Photo Puzzle membership.
Can I deactivate or cancel my account?
If you opt out of The Make Photo Puzzle Club, we won’t be able to keep you up to date on your exclusive offers, events and most importantly, your rewards! We'd love to keep you with us, but if you have made your mind, please live chat with us or contact our Customer Service team. Please note, if you deactivate your Make Photo Puzzle Club account, you won’t be able to access to your Club page or your previous account information. However, you can re-join anytime by contacting our Customer Care team.
What can I redeem with The Make Photo Puzzle Club points?
You can redeem The Make Photo Puzzle Club points for coupons and free shipping vouchers.
How do I get birthday points?
You can login your account, then click “add birthday” to update the information. Points will be issued to you on your birthday. If your birthday happens on the same day of your submission, please reach out to us via live chat and we will provide to add the points manually for you.
How do I check my points balance?
Once you are logged into your account, you will see your tier status and points balance at the top.
Why have my points been deducted?
If you see that your points have been deducted, it may be because you returned the order that earned you the points or it could be that the points have expired after 12 months. For more information, feel free to contact our Customer Service team.
Are orders made with coupons or free shipping vouchers eligible for returns?
Orders purchased with a coupon or free shipping voucher are still eligible for return or exchange within 30 days upon delivery.
Can I combine coupons with free shipping vouchers? I tried to combine them and it's not working.
At this time, only one promotion (coupons, free shipping vouchers, promo codes) can be applied per order.
Can I get request a refund for my points after I've redeemed them for coupons or shipping vouchers?
Yes, we're happy to refund your points back as long as you have not used the coupon or free shipping voucher that you redeemed them for. Please contact us via Live chat or reach our Customer Care team here and we'll help you with your request.
If you have any questions, please feel free to contact us.